Legal
Legal & Ethical Statement
EXO OXE is a professional organisation focused on the investigation, documentation, containment, and study of anomalous phenomena. We operate with a core commitment to confidentiality, client welfare, and ethical integrity, especially in situations involving emotionally sensitive experiences, spiritual belief systems, or high uncertainty.
We treat all clients and cases with respect, whether or not they align with our scientific frameworks. We aim to reduce fear, confusion, and misinformation through structured, evidence-led processes. However, we recognise that many of the phenomena we investigate exist in culturally, psychologically, or spiritually complex contexts. We therefore operate with professional scepticism alongside a fundamental respect for the subjective experiences of those we work with, and aim to be guided by the spiritual preferences of the client.
Some clients believe their experiences involve sentient presences, including ghosts, spirits, or other forms of conscious non-human intelligence. EXO OXE neither affirms nor denies the objective reality of such entities. We investigate reported activity on its own merits; behaviourally, environmentally, or historically and may, in certain cases, treat objects or phenomena as if they are sentient in order to ensure safety and respect.
We are able to perform religious or spiritual rites, though we may refer clients to spiritual practitioners if it aligns with their beliefs and is in their best interest.
Where an object is believed to house or be associated with a spirit, we approach it with caution. We attempt to determine whether it appears autonomous, intelligent, or reactive, and we do not force relocation, sale, or research use of such items without behavioural consent or indication that it is safe and appropriate. These ethical standards reflect both client wellbeing and our commitment to responsible containment.
Paranormal phenomena are not recognised under most national legal frameworks. As such, any claims made by EXO OXE are understood to be exploratory, provisional, and rooted in structured analysis, not metaphysical certainty. We do not promise outcomes beyond investigation, analysis, and informed advice. By working with us, clients agree that EXO OXE is not liable for any personal, spiritual, emotional, or financial consequences associated with the interpretation or misinterpretation of paranormal events.
We do not sell religious services. We do not promise guarantees of safety or claims of supernatural authority. Our work is scientific, investigatory, and advisory in nature. We aim to resolve paranormal issues and research unknown phenomena. Clients are encouraged to seek independent legal, medical, or religious counsel when relevant.
Confidentiality & Discretion
All reports, consultations, and object submissions are handled with full confidentiality. No identifying information will be shared publicly without informed written consent. Where cases are discussed anonymously or summarised for educational or archival purposes, all personal details are removed or altered.
We understand that many clients may be fearful of ridicule, disbelief, or reputational harm. Our team is trained to handle sensitive material discreetly and without judgement.
Ethical Handling of Reports
We treat all reports seriously and respectfully, even when the cause is uncertain. We do not dismiss or mock spiritual beliefs, nor do we impose our own worldview. Each case is reviewed according to what has been reported and observed, not the belief system it comes from.
We work with individuals, families, and institutions across a wide range of cultural and spiritual backgrounds and are committed to respectful engagement at all times.
Object Containment & Sales
Objects sent to EXO OXE are assessed for risk, behaviour, and potential historical or psychological context. We may choose to securely store them, study them under controlled conditions, or sell them to qualified collectors or researchers
We do not sell any object believed to be unsafe, unstable, or sentient without evidence that such a transfer is permitted or harmless. All item listings are clearly documented with known effects, reports, and handling guidelines.
Items accepted for containment are either donated outright or submitted with written consent for research or eventual resale. Contact us before shipping anything to ensure safe handling procedures.
Content, Storytelling & Education
In addition to casework, EXO OXE sometimes produces immersive, fictional content—such as alternate reality games (ARGs), narrative series, and experimental storytelling projects. These may blend real-world aesthetics with fictional material and are sometimes designed to appear convincingly “real” for narrative effect.
Where this content is created, it is separated from our casework and made clear, either through disclaimers, stylisation, or context, that it is intended as entertainment or artistic exploration. We are not liable for confusion caused by misinterpreting this material. We do not embed ARG content in live investigations, nor do we use client cases for fiction without permission. If you are unsure whether something you’ve encountered from EXO OXE is real or fictional, we encourage you to email us directly for clarification.
Limitation of Liability
EXO OXE accepts no liability for harm, distress, or loss—real or perceived—resulting from contact with paranormal activity or from engagement with our services or content. Our role is investigatory and advisory. We make no guarantees about resolution or outcomes.
Clients engage with us voluntarily and are responsible for their own decisions following our advice or findings. Paranormal activity is, by definition, not reliably measurable by legal standards, and our work is not equivalent to scientific certification, medical diagnosis, or legal adjudication.
Website Use & Submissions
Use of our website and contact systems constitutes agreement to our handling of submissions as described above. We do not tolerate abusive, threatening, or frivolous communications. Messages sent in bad faith may be ignored or reported. Our representatives retain the right to deny service.